Refund policy

Return & Refund Policy

At Hyprleaf, we’re committed to providing high-performance, eco-friendly cleaning products that you’ll love. But if something isn’t quite right, we’re here to help.

Returns

Due to the nature of our products and hygiene standards, we can only accept returns on unopened and unused items within 30 days of delivery. To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.

Please note: We cannot accept returns on used products, opened items, or digital gift cards.

Refunds

If your return is approved, we’ll process your refund to your original payment method. Refunds will typically be completed within 5–10 business days after we receive and inspect the returned item.

Damaged or Incorrect Items

If you receive a damaged item, the wrong product, or something is missing from your order, please contact us within 7 days of receiving your package. We’ll make it right—either by sending a replacement or issuing a refund.

How to Start a Return

To begin the return process, please contact our team at [your email address] with the following:

• Order number

• Reason for return

• Photos (if applicable)

We’ll get back to you within 1–2 business days with return instructions.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (damaged or incorrect items). We recommend using a trackable shipping service, as we can’t guarantee that we will receive your returned item otherwise.